Amend REFURB phone terms and conditions
By: timwilliams25 | 31-07-2015 20:52
I have received a message today saying giffgaff are trialling REFURB phone and they come with a full 12 month warranty.
~~Our refurbished phones are shipped in plain cardboard boxes and come with a data cable. Our refurbished phones are NOT supplied with additional software, phone guide, (however this can be downloaded from the manufacturers website) or any accessories. All refurbished phones come with a 12 month warranty.
Yet the giffgaff terms and conditions state that the warranty period is only 3 months. https://www.giffgaff.com/terms#DeviceOrders - section 9.17
This need to be rectified to avoid confusion and to also ensure buyers do not claim misselling of items in the future.