Leave a legacy.

Personalised goodybags

By: elijoby12 | 27-05-2015 00:00

GiffaGaff For The People By The People. (I love this idea) 

 

So my idea goes like this- Instead of having set plans i.e £12 for so many minutes, texts, and data; you have the option to pick how many minutes, texts, and data you want. The cost is processed from the relavant ammounts you choice, and everyone is happy (hopefully).

 

I'm not sure if this makes much sense (the festive times have certainly catched up with my senses) so I've attached a picture I created on paint. You're welcome to even use my wonderful 'slider' idea and the catch phrase. 

 

Peas xGiff~Gaff Idea.png

Comments

by: william_knapman
on: 10-06-2015 22:48

not exactly sure whether your idea is deliverable but perhaps you might consider supporting this idea which aims to achieve a bit more flexibility by offering a more data and less minutes 'bag'

https://labs.giffgaff.com/idea/16699049

by: samsungasong
on: 10-06-2015 21:48
Agree with concept but how to deliver it, not so sure.. could lead to a lot of fiddling in 'my account ' all too often. My offering is to create special goodybag(s) that you can customise to some degree, perhaps with a slider of sorts. Slide one way for data, the other way for minutes. Texts unlimited. Of course this wouldn't be even an issue without the data throttling which has doubled my monthly spend over a fairly short period of time from 10, then to 12, and now 20! Shameful especially considering I often get stuck with 0.3mb for hours on end just for catching a missed show on I player.
by: spezzers
on: 08-06-2015 20:30

I'll try and explain the virtual 'token' system better... 

-----------------

For £10, let's say you get 10 tokens: @@@@@@@@@@

An example of how you can allocate these could be like this:

Free minutes (@ = 150mins)

@@@

3G allowance (@ = 250mb)

@@@@@

Free texts (@ = 250 texts)

@@

so the above example would translate into 450 free mins, 1.25gb of data and 500 free texts.

Main thing is you can move them to where you want, even put all 10 on one category if you really wanted.

A more expensive goodybag simply buys more tokens to allocate where you like. So a £12 goodybag might buy you 15 tokens instead of the 10 tokens for £10.

by: zeezaiin
on: 04-06-2015 15:13
Don't understand the token system but I also lose most of my free minutes just so that I can get 3GB of internet (which used to be unlimited) But nevertheless, I would really appreciate this :)
by: daveiyf
on: 04-06-2015 10:50

i should think there must be a lot of people agree with you on this,,,,,,,,,,,,voted............good luck...

by: timo_t
on: 03-06-2015 12:02

Hey there. Unfortunately we have decided that this idea is Not for Us. Variations of 'personalised' and 'flex' goodybags comes up quite regularly and, after reviewing the option again, we've come to the same conclusion. 

Though the flexibility is something that some members would appreciate, the overall complexity of the offering would be off-putting to as many if not more. Also the complexity of building the system itself is quite a large task for us to undertake.

The goodybags that do exist are always the best that we can possibly provide and we do change them up as the market and member demand changes. We also consult our members on changes so please do pipe up when those opportunities come up so that we can take that on board.

by: timo_t
on: 03-06-2015 12:01

Hey there. Unfortunately we have decided that this idea is Not for Us. Variations of 'custom' and 'flex' goodybags comes up quite regularly and, after reviewing the option again, we've come to the same conclusion. (Though I really do like the 'sliders' that you made - it definitely helps explain the idea to members!)

Though the flexibility is something that some members would appreciate, the overall complexity of the offering would be off-putting to as many if not more. Also the complexity of building the system itself is quite a large task for us to undertake.

The goodybags that do exist are always the best that we can possibly provide and we do change them up as the market and member demand changes. We also consult our members on changes so please do pipe up when those opportunities come up so that we can take that on board.

by: william_knapman
on: 01-06-2015 15:06

I'm sorry to be negative but this essentially turns goodybags into a complicated form of PAYG.  I would prefer giffgaff to be as simple as possible inorder to be as administratively streamlined as possible inorder to be as cheap as possible. 

by: matty_levantiz
on: 28-05-2015 22:53

sorry if my math isnt correct, typing this after a 12 hour shift, its been a long day

by: gs125
on: 03-02-2019 15:12

100 percent agree

by: drkarter
on: 22-04-2019 16:09

Wow, amazed how many people got involved.