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Abolish the <5min/MB limit for early Goodybag purchase

By: prawlin | 04-12-2014 08:49

With reservations, I welcome the recently introduced early Goodybag purchase facility.

BUT! Why on earth should I be FORCED to wait until either the minutes or the data is almost totally used up. If I choose to purchase a new GB early and accept total forfeit of the existing one, then surely I should be allowed to do this at any time I choose! It's entirely my loss, if I decide to discard my existing bag in favour of an early new one surely?

For instance, supposing I'm usually a very low usage user and am just a week into a Hokey Cokey (£5) bag. Then something totally unforeseen suddenly changes in my personal circumstances. I realise I'm gonna need lots more minutes, texts and/or data. I want to now start a new £18 bag so that I can ensure I have lots more allowance available for the next month.

I'm going to be very busy and don't want the hassle of having to watch my remaining usage like a hawk until it finally lets me buy my desired bigger bag. Heck I could use up that last 5 minutes in just a single long call! I want to buy a big bag immediately so I can then relax and continue with peace of mind that a big bag gives me. I understand that all remaining service on my existing bag will be totally forfeited, as the system clearly warns me about this in no uncertain terms at the point of purchase.

My proposal here is to completely remove the remaining usage thresholds for early Goodybag re-purchase. I am intelligent enough to decide if I want to upgrade or renew my existing Goodybag at any time I so choose, with immediate effect.

If you agree please kudos this proposal in the upper left corner.

Thank you.


by: shanod07
on: 06-07-2018 02:18

I agree

by: shanod07
on: 06-07-2018 02:17


by: brettleefc
on: 06-07-2018 00:50

totally agree only costs the user more money so why not win win for giffgaff

by: nl_2304
on: 04-07-2018 09:31

surely all you need is to buy the new goodybag to start as soon as the existing allowance is used? Get continued calls, data, etc. without losing out? I'd rather that goodybags were 'credit', not time limited..

by: dturismo
on: 04-07-2018 00:46

This needs to happen

by: moxoni
on: 28-06-2018 18:18

better for utility

by: sana_j19
on: 23-06-2018 15:58

good idea

by: hami95
on: 22-06-2018 22:17

An absolutely valid idea

by: mia_ginger
on: 17-06-2018 16:54

Totally agree.

by: vlad_palownik
on: 15-06-2018 09:00