Leave a legacy.

Abolish the <5min/MB limit for early Goodybag purchase

By: prawlin | 04-12-2014 08:49

With reservations, I welcome the recently introduced early Goodybag purchase facility.

BUT! Why on earth should I be FORCED to wait until either the minutes or the data is almost totally used up. If I choose to purchase a new GB early and accept total forfeit of the existing one, then surely I should be allowed to do this at any time I choose! It's entirely my loss, if I decide to discard my existing bag in favour of an early new one surely?

For instance, supposing I'm usually a very low usage user and am just a week into a Hokey Cokey (£5) bag. Then something totally unforeseen suddenly changes in my personal circumstances. I realise I'm gonna need lots more minutes, texts and/or data. I want to now start a new £18 bag so that I can ensure I have lots more allowance available for the next month.

I'm going to be very busy and don't want the hassle of having to watch my remaining usage like a hawk until it finally lets me buy my desired bigger bag. Heck I could use up that last 5 minutes in just a single long call! I want to buy a big bag immediately so I can then relax and continue with peace of mind that a big bag gives me. I understand that all remaining service on my existing bag will be totally forfeited, as the system clearly warns me about this in no uncertain terms at the point of purchase.

My proposal here is to completely remove the remaining usage thresholds for early Goodybag re-purchase. I am intelligent enough to decide if I want to upgrade or renew my existing Goodybag at any time I so choose, with immediate effect.

If you agree please kudos this proposal in the upper left corner.

Thank you.


by: abs1973
on: 09-09-2015 18:09
I fully support this no brained idea.
by: dvs22
on: 09-09-2015 10:06


by: dawnrobz
on: 08-09-2015 21:23

great idea! gets my vote

by: ciprianmitru
on: 08-09-2015 17:44
Totally agree!
by: theegg89
on: 08-09-2015 17:30
This should be changed. You can get stuck in a rut. You can't make a chargeable action small enough to lose a tiny bit of allowance in order to let you purchase a goodybag
by: kimchi
on: 08-09-2015 17:03

That would be helpful and reduce about 10% of the help and support threads on starting goodybags earlier

by: sapphirey66
on: 08-09-2015 16:44

Totally agree with this idea.

by: jeff_elephant
on: 08-09-2015 15:51

Many people want to start their next goodybag early, so why not let them? It's more money for giffgaff if people early repurchase Goodybags!

by: steve179
on: 08-09-2015 15:01

I cant see a problem here if a member needs too top up its there loss and giffgaffs gain.

by: adesuyiy
on: 08-09-2015 14:58
To me , i believe you are boosting Giffgaff sales at ur cost with purchase . Giffgaff are the one's at gain so the should allow early purchase at any interval and for better customers satisfaction.