Leave a legacy.

Change the one in 6 months ratesetter purchase rule

By: bluemoonbaz | 27-10-2014 11:00

Hi I have noticed a few members falling foul of this rule and this idea is inspired by @fred_flintstone .

Myth: Phones bought using a loan can be exchanged for a different model

Ratesetter will only accept one application per person for a giffgaff phone every 6 months. So, unlike the purchasing of a phone outright, sending it back will cancel the original loan which means a new phone can't be applied for another 6 months."

Taken from here




Although this is I believe set by ratesetter we can still put forward our objection to it 
I think this is unfair to our members

 if you buy a phone and return it for a non fault reason you cannot buy another ..

This should be wiped and  reset and you can still buy a phone 

You may wish to buy another phone as lots of us have more than one phone .
And so as long as you meet the criteria to purchase and second phone I think it should be allowed without any time preconditions

if you agree please support this idea by means of kudos
thanks for reading


by: shahz87600
on: 06-06-2020 09:26

not supported

by: vijay42924
on: 08-04-2020 11:18

not supported

by: p7dwy
on: 09-07-2019 12:51

Very old idea, it should of been well sorted out by now.

by: muddycalhoun
on: 19-06-2020 17:36

Well where have I seen that comment before? Oh yeah that is right on just about every suggestion of the past few dozen pages

by: muddycalhoun
on: 23-10-2018 14:41

Yes I concur although it is something Giffgaff have no power to control but possibly they could lobby ratesetter and influence the change

Giffgaff only sell the phones ratesetter lend the moola, and when it ain't your moola you can't call the play

by: timwilliams25
on: 21-10-2018 05:27

Ratesetter are a peer:peer money lender who giffgaff have linked with. giffgaff have no authority over Ratesetter.

Ratesetter take a risk each time they lend money - this is a calculated risk and they set terms and conditions on the number of applications etc to safeguard their company/finances etc.

I think it highly unlikely that Ratesetter will change their rules for giffgaff to take out more than 1 loan every 6 months.

I do, however, agree with the idea that if a phone is returned and a FULL refund gained by Ratesetter, then another loan should be possible, although again, this may take time as the credit check process still needs to be completed.

There is the potential for people to game the credit checking system by buying phones, returning them and their credit history would should loan repaid each time - this would boost credit rating. I imagine their are FSA rules on this.

by: c55amg2005
on: 20-10-2018 16:39

You've got my vote.

by: jaymailsays
on: 15-10-2018 18:13

Not something that giffgaf can change. Is it ?

by: mikeclubs181040
on: 15-08-2018 00:45

Hello everyone, what a great Idea. I would love to see this implemented.

by: adamtheant
on: 08-04-2018 00:20

seems like a good idea

by: adamtheant
on: 29-06-2019 09:14


by: bluemoonbaz
on: 01-09-2017 09:16

Thanks Kathleen

Seems logical to me , why stifle buyers