Leave a legacy.

Roll over of unused minutes and data

By: maggie333 | 20-10-2014 15:12

I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obviously you would need to top up without a break to benefit from this). Last month I didn't use my data allowance, and this month I am almost through the 1GB.


by: harrybeau
on: 17-03-2016 15:00

Part of the profits made by networks derive from unused parts of bundles. This would eat into profits with no gain for giffgaff.Sorry not supported.

by: sanjitwwe
on: 13-02-2016 17:48

I believe giffgaff shouldnt need this as there is many different goodybags you can choose from with different data values and doing a data rollover will just cause more problems at giffgaff.

by: jsmith2009
on: 13-02-2016 17:09

There's a reasonable amount of goodybags. You need to choose carefully how much data etc you need and then choose the appropriate goodybag.

by: d0nnakebab
on: 24-06-2017 12:50

A great idea and giffgaff should definitely do it. Other companies are. The roll over should be permanent. Not just for one month and then you still loose it. You've paid for the product so you should get to use all of what you have paid for. I've lost a fortune in this way, paying £20 for always on data and then only using 800mb of data in the end. They could even introduce a facility where you could trade in unused texts or call minus for data.

by: jesi23
on: 23-06-2017 19:26

Those who regularly don't use all their allowances (apart from £5) can move to a lower value goodybag; if you are on £5 goodybag, and wish you had more than 100MB data but use fewer than 15 minutes + 5 texts you could have 500MB data for £5 gigabag - pay for calls/texts from PAYG (under £2.50) or for £7.50 have 750MB, 250 minutes, unlimited texts . . .

Many who don't use their allowances won't use them the next if they rolled over, anyway, though.

I don't think it would be viable for giffgaff to do this - they are a PAYG network, not contracts = no add-ons = basic bundles + Credit balance = and I'm pretty sure I have seen similar ideas dismissed in the past three years, despite receiving enormous support from members.

by: clairelane86
on: 05-06-2017 16:57

Sky are doing this as a way to attract customers (even though I think you can only unlock 1GB of your rollover every month) . Wouldn't surprise me if it becomes normal practice. :)

by: jv_19
on: 28-05-2017 09:45

This would be a wonderful idea! 1+

by: georgerop2017
on: 26-05-2017 17:24

Personally I would love to see this but as many of you have mentioned giffgaff is cheap enough, putting this in place WILL increase the costs of packs etc just be happy with what you get it ain't as if you can't downgrade to a lower level pack.

by: richfc
on: 23-05-2017 09:57

sounds like a good idea as i dont use all of my allowance

by: karmarken
on: 16-05-2017 15:52

Agree with earlier comments - o2 is advertising this and well received ideas tend to be adopted by competitors. I've used GiffGaff for a while and have been impressed that the £10 Goody bag I tend to use, is better value than when I first joined. However, although good value and I like its flexibility, GG isn't the cheapest, so anything like rollovers will help to keep customers.