Leave a legacy.

queued goodybags to start at midnight

By: simonefaye78 | 26-08-2014 22:46

I don't know about you but if I pay for a full months usage, I expect to get a full months usage. However, when you queue a goodybag this doesn't happen.

Goodybags are supposed to last from the day of purchase to midnight on the day of expiry. However, if you queue a goodybag, the queued bag can start any time between 10pm and midnight on the day of expiry, meaning you can lose up to 2hours of goodybag allowance, from both the expiring bag and the queued bag.

For example, if I have 30 minutes left in my current bag and make a call at 21.45 that lasts for 25 minutes, I would expect to have all 25 minutes to come from my current bag. Unfortunately, if my queued bag starts at 22.00 I will use 10 minutes from the new bag. This means I'm now effectively 10minutes down on my new bag.

My idea is simply to have queued goodybags start at midnight so you don't accidentally eat into next months allowances

Comments

by: barishna
on: 05-05-2020 22:47

lovely idea

by: vijay42924
on: 12-04-2020 15:34

you got my vote

by: atc74
on: 05-03-2020 10:43

Fully support this idea but would like to add: start the new bag at 23:59 or 00:01 so there is absolutely no doubt which day the new bag begins.

"It is common for transport timetables to use 23:59 Sunday or 00:01 Monday, or 11:59 pm or 12:01 am, to further reduce confusion."

https://www.npl.co.uk/resources/q-a/is-midnight-12am-or-12pm

by: racha27269
on: 15-01-2020 02:39

Great Idea Fully Supported :)

by: nickyheywood
on: 16-11-2019 22:42

Gd luck

Edited
by: traelkom
on: 03-11-2019 11:02

supported

by: nickyheywood
on: 20-10-2019 12:03

supported

by: adamtheant
on: 20-07-2019 09:15

sounds like a top idea gets my vote

by: p7dwy
on: 14-05-2019 15:49

Very old idea, it should of been well sorted out by now.

by: claire1uk
on: 28-02-2019 18:45

Definitely supported. We shouldn't be loosing out like this.