By: saadiyahk | 06-05-2014 13:47
Hi, this is a little idea.
The minimum top up is £10 so maybe giffgaff should let us top up £5. I'm a light user and don't need much of anything. So being able to top up £5 would be nice.
Due to costs there is a point when this becomes uneconomical due to transaction fees.
In the past gg have claimed in the past that there are certain fixed transaction costs which make smaller payments uneconomical. Not saying that is not true but I suspect there are also business reasons why having larger balances works in gg's favour, more cash in accounts, more scope to spend on PAYG either deliberately or accidentally eg when allowances run out.
I support the often proposed idea of smaller payments e.g. £5.
But accepting payments for any amount presumably from 1p upwards seems to be asking a lot to me. I think it is reasonable for gg to draw a line somewhere.
I can't support this, sorry. The top up amounts must be the same as the voucher amounts which are set by 02 and have nothing to do with giffgaff.
Even better if you could mannually input how much you want to top up by, so that it could be any amount... I've been stuck before with only £7 left in my bank account so couldn't afford the £10, but if I could have topped up £7 or less, just to get some form of contact going again, it would have saved my bacon.
I think that this is a good idea. Credit card companies charge a percentage of the charge so it makes no difference whether you pay £1 or £10 the percentage charge is the same.
Also - there is no fee (or a smaller fee) for using a debit card so giffgaff could make smaller top-ups debit card only.
Like this (and sooooooooo many others) that is already being looked into by giffgaff: https://labs.giffgaff.com/idea/12953402 (this idea has the most votes at last count 742 so please support this one)
Right now GG is spending loads on advertising to attract new members. A £5 top up might be a really good and cheaper way to bring new users to giffgaff. Being able to try it for just £5 upfront with a £5 goodybag would be attractive to many potential customers, and once joined they may very well go on to bigger top-ups and goodybags.
Been asked many times before and it's just not viable at the moment. But there is a £5 goodybag:
See here https://www.giffgaff.com/goodybags-3g
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