Leave a legacy.

Allow members to cancel queued goodybags

By: cklang | 01-05-2014 12:51

Hi all,

I have a very small idea that may benefit some and free up agent time a little! Allow members to cancel queued goodybags... This would save having to contact an agent to do this for you and shouldn't require much in the way of implementation (given that queued goodybags aren't in use).

How does this sound?



by: fadlur_f giffgaff Staffer
on: 12-07-2017 13:14

Hello giffgaffers and our brainstormers,

The great news is this idea has been implemented today.

We will be able to cancel queued goodybags without waiting.

Click here to know how to cancel queued goodybags.

Congratulations and a big thanks to @cklang and everyone who voted and supported the idea.



by: prescilla_g giffgaff Staffer
on: 22-11-2017 16:11

Ah, thanks for flagging this up bertiebat. We'll get this changed now.

by: bertiebat
on: 18-07-2017 14:02

Good to see the idea has been implemented but the original was actually submitted years earlier here. https://labs.giffgaff.com/idea/1277271

by: prescilla_g giffgaff Staffer
on: 26-06-2017 13:03

Afternoon giffgaffers,

We're very close to getting this brilliant idea delivered. Keep your eyes peeled for further updates this week.

Your resident ideas lady,


by: d0nnakebab
on: 24-06-2017 12:54

Sensible idea

by: ggsunset
on: 22-06-2017 09:22

Over three years later.. is this still being looked into?! Or a decision not to do this? Update be great? 

Or is it necessary to post as new idea? 


Ive just been in contact with agent to remove my queued goodybag which i accidentially bought and had no way to reverse! 

Seems wrong to not have an option to cancel without going through agent

by: jv_19
on: 28-05-2017 09:38

Sounds good! 1+

by: richfc
on: 21-05-2017 14:37

sounds good to me

by: lufina
on: 01-05-2017 16:28

I always thought you could cancel your "queued" goody bag yourself at anytime?? If not the. This is definitely a great idea xx ???? It has my vote xx 

by: sibtahmed
on: 03-03-2017 17:18

Good idea

by: chand311
on: 29-01-2017 20:31

Strongly agreed. 

by: fabiyes
on: 12-01-2017 18:41

great idea