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Buy a goodybag via calling a number.

By: ebz98 | 19-02-2014 03:32

Hi there, I think that you should instead of having to do it online you can do it on the phone when you ring up to put your top up voucher on you should be able to do your goody bags that way as be lot Easter as in some cases people don't always have the internet or cases to the internet or even wifi like me . Because I have just moved and I don't get signal there all together and haven't had chance to get wifi, so think would be amazing if you could do it like that and think people would agree if they are in a similar situation as me or in situation where they army's always get on the internet to top there phone up that's my amazing idea thank you


by: gfritchie
on: 04-12-2015 15:24

Top idea as sometimes its a real hassel going online to get goodybay.. 

Maybe a simple press a number corresponding to what goodbag you want

by: susanna_phipps
on: 04-12-2015 11:13

This would be great; I always find I have run out of data when I am away from the house.

by: odu6721
on: 04-12-2015 08:45

I'm in support of this idea.

by: jwm45
on: 04-12-2015 07:50

It makes sense to be able to top up by phone using a credit/debit card especially if your out & about & unexpectadly busy on the phone & your credit runs out

















by: nannamary123
on: 04-12-2015 01:57


by: nannamary123
on: 04-12-2015 01:57

Sometimes it is easy, other times the site crashes or won't accept details . And asks for ur card details to do an automatic topup, without wanting it . And uses 6p of ur topup if no wifi   , therefore no goody bag *** 

by: destinyscheeks
on: 03-12-2015 22:03

I had this issue when I moved house and was without Internet for seven days so I'm all for this!!

by: richardnewman
on: 03-12-2015 18:32

Yes my m8 can't do DD as his bank card will not let him so he can't get a goodybag ie £12 goodybag will be best for him but can only get calling time in a shop. 

by: jgunther
on: 03-12-2015 18:14

Yes, there should be a second way to top up, for when Internet is unavailable or withheld. I ran out of credit in Spain, and the local provider would not connect me to giffgaff to top up; frequently there is no 3G service anyway, and 2G is too slow for most browsers/apps. But the phone service coverage is far wider and more reliable.

I have had to learn to top up once I get down to around £20 credit, because charges that are in the pipeline can suddenly overtake the £3 top-up trigger, and once you have zero credit you need to use somebody else's internet connection to access giffgaff to top up.

If it's necessary to pay a fee because giffgaff had to set up and maintain a phone acess system, ok it would often be worth it. But don't charge it to the caller's phone because it usually won't be their account that's being topped up! Charge it to the account that's being topped up.

by: pamfletch
on: 03-12-2015 17:48

It seem's reasonable to me, especially for those who use their phones a lot.