Leave a legacy.

Subscribe to replies from the OP

By: bethanaaay | 16-01-2014 12:49

Hi :smileyhappy:


*I originally posted in Contribute here: http://community.giffgaff.com/t5/Contribute-Innovation-Promotion/Subscribing-to-posts/m-p/11400833

I've had a hard time describing what I'm talking about, so please bare with me :smileyvery-happy: *



At the moment, you can either subscribe to indiviual threads, or in your settings you can tick an option to 'Subscribe to all threads you post in'.

This can be really useful, as you receive an email to notify you that someone has posted on that thread.



However, when you help out a lot on the Help forum, and you subscribe to several threads, your email inbox is soon full of emails - and the majority of these are about posts similar to your own, when people are trying to help the OP. 

For example, if I have suggested that the OP should enter some settings, I don't then need 12 emails to alert me other members are also suggesting that the OP should enter settings.


My ideaAn option to subscribe only to replies from the OP on a thread

The only responses I really need to see are from the OP, whether they are answering a question by us, updating the situation, or letting us know that their problem is resolved.


This way, you would only receive an email when the OP posts on the thread, and not everyone else.

Instead of receiving 12 emails about entering settings, you might receive 1 email an hour later saying that the OP has replied to tell you that it has or hasn't worked.

Then you can go back to the thread and reply to them. I think this would be more efficient as there is less chance of the OP's reply being lost amongst everyone else's - and the OP's is probably the most important.



I'm not sure of the technical or cost implications of this idea, or even if it is physically possible, but I thought it would make using the community a lot easier :smileyhappy:



Thanks for taking the time to read this, and hopefully it was vaguely understandable :smileyvery-happy:



EDIT: Will23 commented on my post in Contribute here: http://community.giffgaff.com/t5/Contribute-Innovation-Promotion/Subscribing-to-posts/m-p/11466945#M278760

His suggestion was that there could be a workaround if we could find a member who could/is prepared to work it out. It's all explained in his post. Unfortunately, I'm not capable :smileyvery-happy: Take a look at his post for more info by clicking on that link.


by: bing5582
on: 20-10-2019 20:28

Good idea but I think old

by: p7dwy
on: 11-02-2019 17:37

Very old idea, it should of been well sorted out by now.

by: muddycalhoun
on: 16-10-2018 13:30

seems like a good way to streamline the system and make it easier for people who give assistance in help and support..

Again is nearing a fifth birthday in labs and I expect that the next pages will have the real veterans of labs suggestions

by: adamtheant
on: 15-07-2018 00:54

great idea love it

by: adamtheant
on: 19-08-2019 00:31

Gets my vote

by: bethanykelly
on: 18-06-2018 15:02


by: mikeclubs181040
on: 11-05-2018 16:30

Hello everyone, what a great Idea. I would love to see this implemented.

by: dee2495
on: 15-05-2016 06:06

It can be useful

by: alexirving
on: 21-01-2016 11:26

Supported. I would definitely like to hear what the OP says, instead of multiple replies.

by: adamtheant
on: 19-08-2019 00:31

Old comment but Very true

by: momist
on: 09-11-2015 17:35

I suspect that this could be found useful on other threads than the forums.  How about, alternatively, a 'subscribe' button against the member who posted the thing you want to follow, so that you only get notifications when they post?  Supported.

by: jeff_elephant
on: 05-11-2015 15:43

As a regular Helper on the forums, this is very useful!