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Easier way to buy giffgaff phone without a goodybag

By: giffgafful | 19-11-2013 15:18

Following on from a forum thread on buying a giffgaff phone without a goodybag, t_will suggested I should propose something along these lines as an idea to gauge support, so here goes:

 

New users are currently guided to purchase a goodybag when buying a phone from giffgaff and opening an account. If they want to use their new phone without a goodybag and just want to use normal airtime balance on a PAYG basis from the outset, the way to do this is not indicated clearly during the purchase process, more than likely making them think that a goodybag purchase is compulsory when buying a phone from giffgaff.

 

It seems that it is already possible to circumvent this by opening a giffgaff account and activating a SIM with airtime balance first, and then purchasing the phone from giffgaff as an existing customer. However, as you can see, this would be a well hidden and more complicated option.

 

The proposal is therefore to offer buying a phone from giffgaff without a goodybag but with the usual activation topup requirement of airtime balance as an option during the phone purchasing process by default. Maybe there could be a "I would prefer to purchase my phone without a goodybag for PAYG use only" or similar wording tickbox a purchaser could use to switch out of the goodybag purchase option and towards activating with normal airtime balance instead.

 

This could be in smaller print, as the more popular option will probably be to buy a phone with a goodybag, but at least purchasers would benefit from being given a clear choice right from the start instead of perhaps later feeling they were tricked into buying a goodybag they did not want with their phone. Basically this would be more up front with the choices available from the outset.

 

If you agree, please vote for this idea.

Comments

by: rites61
on: 25-10-2020 11:18

voted

by: barishna
on: 28-05-2020 23:51

not sure

by: vijay42924
on: 18-04-2020 15:03

nice one you got my vote

by: muddycalhoun
on: 12-02-2020 09:12

Don't know if this is absolutely necessary, surely it's just a case of people reading the information provided.

I know that some people make an issue about this and can get a bit annoyed but I think a bit of prominent information may be the answer.

If not, perhaps if enough people want to use their new phone without a goodybag (can't imagine that adding up to very many) this is a possibility

Edited
by: starkey93
on: 18-12-2019 00:18

Great idea

by: star8413
on: 21-10-2019 10:37

voted

by: iqbal92307
on: 09-10-2019 14:19

Good idea

by: adamtheant
on: 19-08-2019 23:38

Fab idea

by: c55amg2005
on: 09-03-2019 11:46

You've got my vote.

by: p7dwy
on: 01-02-2019 13:20

Very old idea, it should of been well sorted out by now.