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Change \Airtime Credit\" to an easier to understand \""PAYG Credit for new customers!"""

By: crazylegs | 14-11-2013 15:17

This needs to be looked into...

 

I think Giffgaff should change the "Airtime credit" heading when you top up to "PAYG credit" for clarity and less confusion for new customers, as they think that airtime credit could be some sort of monthly contract like a Goodybag..

 

Earlier in another thread a guy was trying to activate a giffgaff sim and came up against these options

 

In the activation pages at stage 3 which says:

Stage 3 - Select your product.  You can select a product according to your payment method:

 

If you are using a debit or credit card, you can purchase:

  • goodybag 
  • airtime credit
  • gigabag
  • a Blackberry add-on  (if you are using a BlackBerry before BB10 don't forget to buy it at the same time than your goodybag)

He was confused as he thought Airtime credit was some sort of monthly allowance or contract..

 

Would be far easier allround if this was changed to just "PAYG Credit"

 

 

Comments

by: mijthebarber
on: 12-07-2020 13:45

Possibly

by: barishna
on: 05-05-2020 11:26

sorry I'm not sure about this

by: vijay42924
on: 18-04-2020 15:05

you got my vote

by: muddycalhoun
on: 07-02-2020 11:11

Sorry but I don't think Giffgaff need do this, surely it's not like they are using some obscure language, airtime credit the meaning is obvious to me

by: racha27269
on: 16-01-2020 00:54

You have my Vote, Excellent Idea. Fully Supported :)

by: p7dwy
on: 01-02-2019 13:18

Very old idea, it should of been well sorted out by now.

by: c55amg2005
on: 20-10-2018 18:31

You've got my vote.

by: mikeclubs181040
on: 09-05-2018 15:52

Hello everyone, what a great Idea. I would love to see this implemented.

by: bethanykelly
on: 23-04-2018 21:24

Marvellous!

by: adamtheant
on: 08-04-2018 10:29

hope giffgaff considers this completely agree