Change \Airtime Credit\" to an easier to understand \""PAYG Credit for new customers!"""
By: crazylegs | 14-11-2013 15:17
This needs to be looked into...
I think Giffgaff should change the "Airtime credit" heading when you top up to "PAYG credit" for clarity and less confusion for new customers, as they think that airtime credit could be some sort of monthly contract like a Goodybag..
Earlier in another thread a guy was trying to activate a giffgaff sim and came up against these options
In the activation pages at stage 3 which says:
Stage 3 - Select your product. You can select a product according to your payment method:
If you are using a debit or credit card, you can purchase:
- a goodybag
- airtime credit
- a gigabag
- a Blackberry add-on (if you are using a BlackBerry before BB10 don't forget to buy it at the same time than your goodybag)
He was confused as he thought Airtime credit was some sort of monthly allowance or contract..
Would be far easier allround if this was changed to just "PAYG Credit"