Leave a legacy.

Welcome to the Lab

At giffgaff our member's ideas power us to a better way. Your idea could help a fellow member, or it could help millions. So get your thinking cap on, and dive in.

Idea spotlight

International delivery for referral SIMs

30
votes
Mastermind:
nicolindo
giffgaff recently launched international delivery for 'ordinary' SIMs. Why not adding the...

WiFi on the Underground: a possibility?

245
votes
Mastermind:
rhelan
Hi all,   It has come to my attention, now that Three has joined the list of other mobile...

send a pre paid sim card to a loved one

91
votes
Mastermind:
davebox35
Hi all how about a service to enable giff gaff members to purchase  from there account  ...

Payback status on the dashboard

236
votes
Mastermind:
various_mm
Hi,   There has been a delay in the Payback balance update this month.   ...

Bespoke phone cover/ case

11
votes
Mastermind:
avalony
i work as an artist using text/ poetry in multi platforms. Many giff gaff folk also work as freelanc...

Prototype / Alpha / Beta Testing of ideas

239
votes
Mastermind:
chrisallmark
giffgaff create a live-labs.giffgaff.com product test area which complements live.giffgaff.com ...

Sim Swap Moratorium for triple sim IMPLEMENTED January 2017

47
votes
Mastermind:
frpc
Now that tri-sims have been established for almost a year, why is there any reason to retain the 6 m...

Roll over of unused minutes and data

695
votes
Mastermind:
maggie333
I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obv...

Affordable Smartphones

9
votes
Mastermind:
bnicxxx
I am one of the unfortunate people who cant afford and did not qualify for a shiny new Samsung S6 or...

Payback paid early

164
votes
Mastermind:
darkknight01
Wouldn't it be nice to have payback paid every month, even two months or at least every three mo...

Electoral Register listing Allows Adult Content Access

143
votes
Mastermind:
frpc
This simple idea would assist those who do not have a Driving Licence or Passport. New rules me...

Allow Goodybags to be used in EU

3,142
votes
Mastermind:
deffers90
When the scrapping of roaming charges comes into force later on next year (see bbc news story http:...

Allow members to cancel queued goodybags

1,154
votes
Mastermind:
cklang
Hi all, I have a very small idea that may benefit some and free up agent time a little! Allo...

Pending ideas in Labs

123
votes
Mastermind:
cps15966
So..... there I was involved in a thread/discussion about Labs and it was suggested in that discussi...

Badges/rewards for completing tasks

268
votes
Mastermind:
stephenmiller
Hi all, there's a few ideas about community badges for completing tasks and doing things in the ...

Personalised goodybags

1,594
votes
Mastermind:
elijoby12
GiffaGaff For The People By The People. (I love this idea)    So my idea goes like t...

Topup via PayPal

1,488
votes
Mastermind:
peter
Hello, There was the problem with the topups and it has made me think, why not introduce Topups b...

Goodybag changes - Surfer or Talker

304
votes
Mastermind:
timwilliams25
It's good to see giffgaff acting on the goodybag options and giving a choice of £10 goodyb...

Happening now

prescilla_g commented on the idea ‘Allow members to cancel queued goodybags’ View idea
prescilla_g liked the idea ‘Affordable Smartphones’ View idea
ho011 liked the idea ‘Customised Goodybags’ View idea

Top picks

Mastermind:

View idea Next idea

Are you ready?

So you've got your idea, wonderful. Now we'd love to hear it. Share it with us by submitting your idea below.

Need a hand? Head on over to the community where our trusty members can guide you.