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Welcome to the Lab

At giffgaff our member's ideas power us to a better way. Your idea could help a fellow member, or it could help millions. So get your thinking cap on, and dive in.

Idea spotlight

Affordable smartphones

36
votes
Mastermind:
bnicxxx
I am one of the unfortunate people who cant afford and did not qualify for a shiny new Samsung S6 or...

Pre-activated sim cards

27
votes
Mastermind:
bkfromcatford
I thought this idea had been turned down already, but nothing came up from a quick search. So I gues...

Fingerprint log-in on mobile

110
votes
Mastermind:
rhydiancaines
Passwords are a pain, especially on mobile. It would be great if you could re-log-in to the mobile a...

Convert a top-up to a goodybag when you top-up.

108
votes
Mastermind:
elbubsio
Hi all,   It's an almost constant feature of the help forums to have at least one or ...

giffgaff Labs notifications

63
votes
Mastermind:
sarahbanahnah
Hey there guys, As we all are here on the LAB, we love using it to help giffgaff grow but one thi...

Handling multiple SIMs from a single company/family account

1,318
votes
Mastermind:
ivida
This idea was brought up by several posts earlier (see 1,2) and Vincent has even posted a partial...

Send a pre paid SIM card to a loved one

108
votes
Mastermind:
davebox35
Hi all, How about a service to enable giff gaff members to purchase  from there account&nb...

SMS shortcode to check 4G data allowance

62
votes
Mastermind:
skhan_786
Since the new goodybags are now active wouldn't it be better if giffgaff had a sms shortcode tha...

Bespoke phone cover/ case

39
votes
Mastermind:
avalony
i work as an artist using text/ poetry in multi platforms. Many giff gaff folk also work as freelanc...

Apple Sim - iPad Mini 3, iPad air 2 and WIFI Calling - giffgaff an option?

145
votes
Mastermind:
diwatty
So it has been annouced the new iPads which have come from the valley which have cellular capabilite...

Streamline phone purchase process

99
votes
Mastermind:
endorphin
Following on from the rush of phone purchases due to the Black Friday offers there's been a spat...

Payback status on the dashboard

243
votes
Mastermind:
various_mm
Hi,   There has been a delay in the Payback balance update this month.   ...

Goodybag changes - Surfer or Talker

328
votes
Mastermind:
timwilliams25
It's good to see giffgaff acting on the goodybag options and giving a choice of £10 goodyb...

giffgaff app call history

49
votes
Mastermind:
j4mrk82
I think a new option should be added 2 giffgaff app so you can access your usage and call history fo...

Auto refresh on giffgaff community pages

10
votes
Mastermind:
sholi
Hi there I spend quite a bit of time trying to help giffgaffers with thier problems Ive always...

My giffgaff app notifications

602
votes
Mastermind:
methusan
If you have installed the mygiffgaff application on your phone, then there should be a feature where...

Click and Collect instead of UK Mail

86
votes
Mastermind:
cps15966
http://www.collectplus.co.uk/our-services After seeing a post today of ongoing issues with UK Mai...

Calls and texts from laptops and tablets: O2 Tu Go for giffgaff?

1,288
votes
Mastermind:
jnm21
Just came on here to search for & give Kudos to any suggestions for this - the only thread I fou...

Topup via PayPal

1,502
votes
Mastermind:
peter
Hello, There was the problem with the topups and it has made me think, why not introduce Topups b...

Online usage history (itemized billing)

2,839
votes
Mastermind:
ivida
This is another idea that has been brought up several times in various forms (see usage-history tag)...

Payback paid early

181
votes
Mastermind:
darkknight01
Wouldn't it be nice to have payback paid every month, even two months or at least every three mo...

A new take on the data rollover idea!

18
votes
Mastermind:
ayepee96
Hi, I know this topic is spoken about A LOT by giffgaff users - don't get me wrong, I love giffg...

Electoral Register listing Allows Adult Content Access

158
votes
Mastermind:
frpc
This simple idea would assist those who do not have a Driving Licence or Passport. New rules me...

Badges/rewards for completing tasks

273
votes
Mastermind:
stephenmiller
Hi all, there's a few ideas about community badges for completing tasks and doing things in the ...

Personalised goodybags

1,636
votes
Mastermind:
elijoby12
GiffaGaff For The People By The People. (I love this idea)    So my idea goes like t...

Notifications

11
votes
Mastermind:
bex85
This might sound like a daft idea, but I think there should be a way that you can get notifications ...

View someones other ideas

38
votes
Mastermind:
markstar
Hi Some very good ideas are posted on here.  I would like to be able to see the other ideas ...

Pending ideas in Labs

135
votes
Mastermind:
cps15966
So..... there I was involved in a thread/discussion about Labs and it was suggested in that discussi...

International delivery for referral SIMs

30
votes
Mastermind:
nicolindo
giffgaff recently launched international delivery for 'ordinary' SIMs. Why not adding the...

WiFi on the Underground: a possibility?

255
votes
Mastermind:
rhelan
Hi all,   It has come to my attention, now that Three has joined the list of other mobile...

Allow Goodybags to be used in EU

3,154
votes
Mastermind:
deffers90
When the scrapping of roaming charges comes into force later on next year (see bbc news story http:...

Roll over of unused minutes and data

788
votes
Mastermind:
maggie333
I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obv...

1000+ club t-shirts

64
votes
Mastermind:
kathleen414
1000 Best Answers Club Our 1000 club has grown in recent months to a huge 22 members, your achieveme...

Happening now

fadlur_f commented on the idea ‘Always on, Bigger 4G Data Allowances’ View idea
sm1976 liked the idea ‘Boycott Samsung Galaxy's’ View idea
npg3dstest submitted the idea ‘testingxss’ View idea

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