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Welcome to the Lab

At giffgaff our member's ideas power us to a better way. Your idea could help a fellow member, or it could help millions. So get your thinking cap on, and dive in.

How Labs works

Idea spotlight

Topup via PayPal

1,524
votes
Mastermind:
peter
Hello, There was the problem with the topups and it has made me think, why not introduce Topups b...
574
View idea

Buy a goodybag via calling a number.

1,093
votes
Mastermind:
ebz98
Hi there, I think that you should instead of having to do it online you can do it on the phone when ...
213
View idea

free voicemail with or without credit

2,382
votes
Mastermind:
lawarcbur79
i think we should receive our voicemails free with or without credit as long as you have topped up i...
434
View idea

New goodybag with allowed tethering

1,025
votes
Mastermind:
roshpl
Maybe it is good time to introduce new goodybag with allowed tethering? I think in 4g era it will...
86
View idea

Allow goodybags to recur from credit

1,145
votes
Mastermind:
ski_31
Hi all  I did some searching to see if this idea has been submitted before and I couldn't ...
148
View idea

Make the minimum top-up £5

4,477
votes
Mastermind:
saadiyahk
Hi, this is a little idea. The minimum top up is £10 so maybe giffgaff should let us top up &...
925
View idea

My giffgaff app notifications

1,076
votes
Mastermind:
methusan
If you have installed the mygiffgaff application on your phone, then there should be a feature where...
210
View idea

Payback can be saved up to buy a phone

3,066
votes
Mastermind:
misba_786
Another additional option for payback which would be "saving for phone" so that giffgaff u...
526
View idea

Allow members to cancel queued goodybags

1,178
votes
Mastermind:
cklang
Hi all, I have a very small idea that may benefit some and free up agent time a little! Allo...
107
View idea
Browse ideas

Logout option on top bar

Mastermind: j3z51ca

View idea

Happening now

kevinash07 commented on the idea ‘Freak of nature’ View idea
agnie73 submitted the idea ‘Sami’ View idea
agnie73 submitted the idea ‘Sami’ View idea

Top picks

Mastermind:

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