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Welcome to the Lab

At giffgaff our member's ideas power us to a better way. Your idea could help a fellow member, or it could help millions. So get your thinking cap on, and dive in.

How Labs works

Idea spotlight

Affordable smartphones

36
votes
Mastermind:
bnicxxx
I am one of the unfortunate people who cant afford and did not qualify for a shiny new Samsung S6 or...
9
View idea

Pre-activated sim cards

27
votes
Mastermind:
bkfromcatford
I thought this idea had been turned down already, but nothing came up from a quick search. So I gues...
2
View idea

Fingerprint log-in on mobile

110
votes
Mastermind:
rhydiancaines
Passwords are a pain, especially on mobile. It would be great if you could re-log-in to the mobile a...
29
View idea

Convert a top-up to a goodybag when you top-up.

108
votes
Mastermind:
elbubsio
Hi all,   It's an almost constant feature of the help forums to have at least one or ...
32
View idea

giffgaff Labs notifications

63
votes
Mastermind:
sarahbanahnah
Hey there guys, As we all are here on the LAB, we love using it to help giffgaff grow but one thi...
27
View idea

Handling multiple SIMs from a single company/family account

1,318
votes
Mastermind:
ivida
This idea was brought up by several posts earlier (see 1,2) and Vincent has even posted a partial...
206
View idea

Send a pre paid SIM card to a loved one

108
votes
Mastermind:
davebox35
Hi all, How about a service to enable giff gaff members to purchase  from there account&nb...
13
View idea

SMS shortcode to check 4G data allowance

62
votes
Mastermind:
skhan_786
Since the new goodybags are now active wouldn't it be better if giffgaff had a sms shortcode tha...
16
View idea

Bespoke phone cover/ case

39
votes
Mastermind:
avalony
i work as an artist using text/ poetry in multi platforms. Many giff gaff folk also work as freelanc...
12
View idea

Apple Sim - iPad Mini 3, iPad air 2 and WIFI Calling - giffgaff an option?

145
votes
Mastermind:
diwatty
So it has been annouced the new iPads which have come from the valley which have cellular capabilite...
20
View idea

Streamline phone purchase process

99
votes
Mastermind:
endorphin
Following on from the rush of phone purchases due to the Black Friday offers there's been a spat...
31
View idea

Payback status on the dashboard

243
votes
Mastermind:
various_mm
Hi,   There has been a delay in the Payback balance update this month.   ...
47
View idea

Goodybag changes - Surfer or Talker

328
votes
Mastermind:
timwilliams25
It's good to see giffgaff acting on the goodybag options and giving a choice of £10 goodyb...
40
View idea

giffgaff app call history

49
votes
Mastermind:
j4mrk82
I think a new option should be added 2 giffgaff app so you can access your usage and call history fo...
4
View idea

Auto refresh on giffgaff community pages

10
votes
Mastermind:
sholi
Hi there I spend quite a bit of time trying to help giffgaffers with thier problems Ive always...
4
View idea

My giffgaff app notifications

602
votes
Mastermind:
methusan
If you have installed the mygiffgaff application on your phone, then there should be a feature where...
49
View idea

Click and Collect instead of UK Mail

86
votes
Mastermind:
cps15966
http://www.collectplus.co.uk/our-services After seeing a post today of ongoing issues with UK Mai...
31
View idea

Calls and texts from laptops and tablets: O2 Tu Go for giffgaff?

1,288
votes
Mastermind:
jnm21
Just came on here to search for & give Kudos to any suggestions for this - the only thread I fou...
173
View idea

Topup via PayPal

1,502
votes
Mastermind:
peter
Hello, There was the problem with the topups and it has made me think, why not introduce Topups b...
306
View idea

Online usage history (itemized billing)

2,839
votes
Mastermind:
ivida
This is another idea that has been brought up several times in various forms (see usage-history tag)...
129
View idea

Payback paid early

181
votes
Mastermind:
darkknight01
Wouldn't it be nice to have payback paid every month, even two months or at least every three mo...
153
View idea

A new take on the data rollover idea!

18
votes
Mastermind:
ayepee96
Hi, I know this topic is spoken about A LOT by giffgaff users - don't get me wrong, I love giffg...
7
View idea

Electoral Register listing Allows Adult Content Access

158
votes
Mastermind:
frpc
This simple idea would assist those who do not have a Driving Licence or Passport. New rules me...
40
View idea

Badges/rewards for completing tasks

273
votes
Mastermind:
stephenmiller
Hi all, there's a few ideas about community badges for completing tasks and doing things in the ...
21
View idea

Personalised goodybags

1,636
votes
Mastermind:
elijoby12
GiffaGaff For The People By The People. (I love this idea)    So my idea goes like t...
228
View idea

Notifications

11
votes
Mastermind:
bex85
This might sound like a daft idea, but I think there should be a way that you can get notifications ...
2
View idea

View someones other ideas

38
votes
Mastermind:
markstar
Hi Some very good ideas are posted on here.  I would like to be able to see the other ideas ...
15
View idea

Pending ideas in Labs

135
votes
Mastermind:
cps15966
So..... there I was involved in a thread/discussion about Labs and it was suggested in that discussi...
20
View idea

International delivery for referral SIMs

30
votes
Mastermind:
nicolindo
giffgaff recently launched international delivery for 'ordinary' SIMs. Why not adding the...
16
View idea

WiFi on the Underground: a possibility?

255
votes
Mastermind:
rhelan
Hi all,   It has come to my attention, now that Three has joined the list of other mobile...
39
View idea

Allow Goodybags to be used in EU

3,154
votes
Mastermind:
deffers90
When the scrapping of roaming charges comes into force later on next year (see bbc news story http:...
190
View idea

Roll over of unused minutes and data

788
votes
Mastermind:
maggie333
I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obv...
172
View idea

1000+ club t-shirts

64
votes
Mastermind:
kathleen414
1000 Best Answers Club Our 1000 club has grown in recent months to a huge 22 members, your achieveme...
3
View idea

Bespoke phone cover/ case

Mastermind: avalony

View idea

Happening now

fadlur_f commented on the idea ‘Always on, Bigger 4G Data Allowances’ View idea
sm1976 liked the idea ‘Boycott Samsung Galaxy's’ View idea
npg3dstest submitted the idea ‘testingxss’ View idea

Top picks

Mastermind:

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